Crisis Management Team and Hostage Negotiation

How to Create a Crisis Management Team and Initial Steps Following a Kidnapping
Original Air Date: April 4 and April 11, 2013

How to Create a Crisis Management Team when an organization is confronted with an unexpected emergency or crisis, what is the best way to respond? If the event or response is going to extend over a lengthy period, what are the best practices for creating and staffing a crisis management team? This webinar will prepare you to assemble and staff a crisis management team and give you a protocol to guide that team through the various stages of the crisis. Initial Steps Following a Kidnapping. What do you do when someone you are responsible for is kidnapped? Who do you tell?What do you say? How do you prepare for that first call from the kidnapper? This webinar will answer these questions and give you the information you need to manage those first minutes and hours after a kidnapping. You’ll also receive a checklist to guide the person who might receive an initial call from a kidnapper.


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