Conflict Incompetence and the Costs No One Ever Talks About
Human Resources Track | Workshop Set 2
Thursday, September 29, 2022 8:30 AM
Primary Audience Caretakers of organizational culture, especially human resource professionals and senior leaders Description How are destructive interpersonal conflict and conflict avoidance affecting your organization’s bottom line? Attorney or other consultant fees are just the tip of the iceberg; are you counting the cost of conflict-related productivity loss, absenteeism, and personnel turnover?
And how do you account for the supremely important unquantifiable costs of conflict incompetence – i.e., the lasting psychological and spiritual damage sustained by the people God has entrusted to your care? These costs can be minimized. Participants in this session will identify specific competencies that yield consistently constructive conflict.
Training implications will be discussed, with learning activities demonstrated as time and group size permit. Don’t pay the costs of incompetence; build a culture of conflict competence, where difference enriches, rather than erodes, your relationships and work.
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