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Experimentation Works: The Surprising Power of Business Experiments

Posted on March 31, 2020 by Hannah GuintoMarch 18, 2020

Missio Nexus’ leadership thoughtfully summarize books, giving you the Leader’s Edge to help inform, stimulate and provoke profitable discussion.

Leader’s Edge (Leadership)

Experimentation Works: The Surprising Power of Business Experiments

Stefan H. Thomke

Harvard Business Review Press, 2018, 288 Pages

Summary

This book suggests that all businesses can incorporate experimentation into their product design or service delivery. With the advent of digital commerce comes the ability to A/B test almost all online customer interactions. Thomke makes a compelling argument for why experimentation matters and then details what makes a good experiment, how it works online, what sort of corporate culture is necessary, and how leadership should think about experimentation. There are copious examples drawn from industry throughout the text.

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