International Operations Director

INTERNATIONAL OPERATIONS DIRECTOR

• Position Title: International Operations Director 
• Department: International Mobilization
• Reports to: International Director
• This position is: Full time; Exempt; Support-raised;
• Based in the U.S.

ABOUT US

• Launch Global (LG) exists to mobilize churches to develop laborers and leaders who multiply healthy churches among unreached people groups (UPGs). Originally started as a training and mobilization organization to mobilize the church in the US, LG now mobilizes the church in 23 countries and has staff located in 3 different countries. Our hope is that as laborers and leaders are trained and sent well to unreached peoples, they will see a multiplying impact among the lost. With over 7,000 unreached people groups remaining, the missional task of the Church will require the involvement of the global body of Christ. 
• LG’s international teams (LGI teams) are working to mobilize local bodies of believers who live in close proximity to UPGs. We believe that the work of mobilizing the body of Christ from proximate people groups to make disciples and plant churches among the unreached is crucial for all peoples to hear the Gospel.
• The International Operations Department exists to serve and support the operational needs of international staff in order to accelerate their efforts to catalyze CPMs among UPGs. The responsibilities and projects of the International Operations Department will evolve as international needs expand.

ABOUT THE ROLE

• The International Operations Director (IOD) oversees the International Operations Department which includes the Field Office in Thailand and the International Operations staff located in the U.S. The International Operations Department works to establish and maintain systems and structures, supporting the vision of Launch Global’s international mobilization efforts. The IOD will also collaborate alongside LG’s U.S. operations and support teams to accomplish this goal. This role reports to the International Director (ID) and works closely with the Chief Operations Officer (COO) and the Chief Financial Officer (CFO).
• Location: This position is located full-time in the US as a remote position. It will require some domestic travel within the U.S. to collaborate with other departments in addition to some international travel to support international staff.
• Support Raising: This is a full-time support-raised position. Launch Global provides training and coaching on how to raise your own financial support. Some travel expenses for this role are covered by the International Operations budget.

EQUAL OPPORTUNITY EMPLOYER

• Launch Global is both an equal-opportunity employer and a Christian organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, political ideology, or disability of an otherwise-qualified individual.
• Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), Launch has the right to, and does, hire only applicants who agree with Launch Global’s Statement of Faith, vision and mission, and conduct themselves in accordance with our religious beliefs.

WORK EXPECTATIONS

Work expectations include but are not limited to:

Department Leadership

• Recruiting and building the international operations department to address the operational needs of international staff 
• Supervising international operations staff and leaders. This includes the Field Office and international operations staff in the U.S. 
• Creating a long-term international operations strategy to support LG’s international mobilization goals
• Ensuring healthy communication and reporting across relevant teams and departments
• Facilitating team meetings, offering coaching and support for the international operations department
• Coaching the international operations staff in their professional development goals
• Fostering a healthy team culture
• Facilitating conflict resolution

Operations

• Overseeing the international operations functions
• Evaluating, strengthening, and developing systems to promote LG international ministry growth
• Surveying international staff about their operational/organizational needs
• Creating operations budgets, allocating resources per operations team vision, and monitoring annual spending 
• Overseeing the sharing of resources and information with international staff
• Representing LG to mission agencies and foreign governments with regard to international operational matters
• Work with the Field Office and international teams to ensure compliance with national laws of each country where international staff serve.
• Collaborating with HR to ensure that the international recruitment and onboarding processes are serving staff well
• Collaborating with HR to provide employee benefits that meet the needs of international staff

Crisis Management

• Overseeing the crisis management functions within international mobilization
• Work with the Crisis Manager on an organizational crisis response plan for international mobilization
• Participating in crisis management teams for international crises events, when needed

Support

• Overseeing care, hospitality and event functions of the Field Office
• Coordinating with the Staff Engagement Team to ensure international staff needs are met

Reporting and Communication

• Reporting to the ID for matters relating to the LGFO, international teams, and international operations
• Communicating with the CFO/COO for matters relating to the LGFO, international operations and coordination with the GRT
• Working together regularly with GRT staff regarding specific projects that pertain to them
• Communicating with International Mobilization team leaders regarding projects that pertain to them

Professional Development and Networking

• Taking a monthly Day of Prayer and Evaluation (DOPE)
• Creating a Personal Development Plan (PDP) each year with assistance from your supervisor
• Connecting with mission agencies in countries where international staff serve, to improve context-specific problem solving as well as learn best practices in operations, developing others, and ministry leadership

JOB QUALIFICATIONS

IOD candidates would need to have the following experience and characteristics:

Experience

• Experience working in an overseas operations capacity (minimum 5 years)
• Experience serving overseas as a goer / cross cultural worker
• Experience leading a team of more than 3 people

Characteristics

• Character reflective of a healthy biblical leader
• Exhibits Christ-likeness in accordance with biblical values
• Spirit-led in both day-to-day, and long-term decision making
• Upholds a close and growing relationship with Jesus Christ
• Desire to build new things
• Works well in multicultural environment 
• Desire to empower and champion women in ministry roles
• Excellent communication skills
• Able to manage relationships with both ID and COO/CFO
• Able to drive projects in multiple areas
• Desire to develop the team / staff that they lead
• Strong problem solving and analytical skills
• Strong organizational and time management skills
• Strong leadership skills
• Ability to remain flexible
• Understand, affirm and adhere to Launch Global’s Statement of Faith
• Agree to uphold Launch Global’s Vision, Mission and Values
• Vision: The multiplication of healthy churches among unreached people groups
• Mission: Launch Global exists to mobilize churches to develop laborers and leaders who multiply healthy churches among unreached people groups 
• Values: 
  • Abiding – Living life in constant communion with Christ and the continual experience of his love and joy thereby bearing much fruit and glorifying the Father to the nations.
  • Mobilizing Healthy CPM UPG – Mobilizing the church to see church planting movements started among unreached people groups.
  • Cherishing the Local Church – Serving in and through local churches to strengthen and equip them to send healthy disciple-makers to the nations.
  • Cultivating a Developmental Culture – Constantly learning and growing so that we set the example for those we are discipling and proactively developing those we lead. 
  • Embracing Teams – We develop healthy teams, and healthy team members, and deploy those we send to both launch and grow teams.
  • Empowering a Diverse Church to a Diverse World – We aim to represent and empower the diversity of the Kingdom – in our staff, in the churches we partner with, and in those we mobilize – with the desire to see a diversity of believers and churches mobilized to reach the unreached.
  • Persevering Joyfully – Compelled by a passion to know Christ and to make him known among the unreached peoples of the world, we choose to persevere through challenges, live sacrificially, and surrender preferences.
• Demonstrate the character and biblical values as stated in the Launch Global Staff Handbook
• Participate in a child safety training program upon hire and other similar employment-related requirements.

Contact the Field Office fieldoffice@launchglobal.org

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