Website Interserve USA
Are you an administrative professional with a gift for customer service and an eye for details? Do you have a hunger to serve on a team using your gifts in God’s global mission of redemption and restoration?
Join our team at Interserve as Placement Coordinator for the US office.
As Placement Coordinator, you will be managing the placement process, guiding our prospective workers to where God is calling them, guiding them to the right place and best team overseas. You’ll connect with teams in various countries in the Buddhist, Hindu, and Muslim worlds, help them define their needs and help connect our prospects to those needs.
To apply send a cover letter and resume to Jamie Burt, Personnel Director at Jamie@Interserveusa.org.
Job Description: Placement Coordinator
Organization: Interserve is an international, interdenominational community of Christ-followers, creatively and intentionally using their professional skills in holistic ministry among the least-served people of Asia and the Arab World. Our vision is to see lives and communities transformed by encounter with Jesus Christ. The US office is one of 14 national offices working together to field multinational teams.
Position Summary: The Placement Coordinator (PC) is the primary Interserve USA representative to engage our prospective workers to match opportunities for them overseas on Interserve country teams. The Placement Coordinator will manage the short and long-term ministry/job placement opportunities for Interserve USA inquirers and workers in transition working to find the best matches for workers and overseas teams. The Placement Coordinator will exhibit creativity, persistence, and an engaging spirit with colleagues overseas in the pursuit, discovery, and negotiation of matching ministry/job opportunities with our prospective workers. In addition, the PC will work in cooperation with regional staff in the USA and country teams overseas to coordinate the selection, pre-field experience and logistical support for short-term workers. This is also a customer service role which seeks to patiently manage idealistic placement expectations with country team realities, and sometimes, limitations. The ideal candidate will demonstrate an equal amount of relational and technical competency as they oversee people and manage processes.
Reports to: Personnel Director
This is a non-exempt, full-time position. Two thirds of the salary is provided, commensurate with experience. An additional one third may be personally raised as support. Support- raising training is available.
The Placement Coordinator is responsible for:
Initiating the Application Process
a. Establish profiles on the Interserve intranet for all inquirers.
b. Assure that application materials are disseminated to prospective workers.
c. Ensure the timely and accurate completion of inquiry materials.
Discovering Matching Opportunities
a. Initiate placement conversation and maintains ongoing conversation with country teams.
b. Negotiate placement scenarios specific to geography, timing, and professional interest.
c. Seek to discover multiple options for placement consideration.
d. Provide inquirers with information on matching opportunities.
e. Encourage inquirer flexibility against available placements.
f. Access job openings and country team briefs on the international Interserve intranet.
g. Access available projects rosters and opportunity sheets via the Interserve USA intranet.
Establishing Connections and Monitoring
a. Seek to create new placement opportunities, in cooperation with internal and external parties.
b. Access and share data on internal social media platforms to promote personnel and collect matching opportunity information in the most unique circumstances.
c. When appropriate, introduce inquirers with country team or partner project representatives.
d. Monitor placement conversations between country teams and inquirers.
e. Once a match has been made, change the inquiry form to an application form and oversee progress in conjunction with the Area Coordinator
f. Monitor all forms of communication to ensure lifegiving and fruitful placements once assignments have been
Coordinating of Short-Term Workers
a. Ensure the completion of the applicant interview.
b. Assure that the ethos and values of Interserve are appreciated by prospective workers.
c. Coordinate applicant selection in cooperation with country team and area coordinator.
d. Oversee the completion of all pre-field requirements, including logistical preparations, compliance matters, and orientation activities.
e. Work with the National Office Finance Director to ensure budgets are prepared to meet future demand against the account and to ensure compliance with financial guidelines.
f. Attend to problem solving, crisis management, and ongoing support by maintaining periodic communication with participants throughout their term.
g. Encourage prayer effort by ensuring requests and news updates are forwarded to the Executive Assistant for distribution to staff.
h. Manage short-term personnel data in national and international databases as a means of ongoing reporting.
i. Take the lead role, as the national office liaison, in facilitating communications with a variety of national, country team, and international stakeholders.
j. Ensure national office orientation meets national and international requirements by updating stateside orientation manuals and forms as needed
k. Collect field-based evaluation materials, share with appropriate team members, and appropriately address any concerns.
l. Ensure completion of a stateside debriefing upon return and facilitate follow up.
- Provide policy and procedural oversight and recommend development and revision of policies and procedure with supervisor.
- Participate in recruiting and outreach events and activities as needed.
- Assist in development of recruitment publications in collaboration with communications staff.
- Aim to create efficiencies and continuous improvements in all areas.
- Prepare reports for the national and international offices as requested.
- Attend team and organizational meetings.
- Other duties and projects as assigned by the Personnel Director.
1. Personally committed to following the Lord Jesus Christ.
2. Shows ongoing spiritual growth and development.
3. Shares the ethos and lifestyle of Interserve as encapsulated in the Interserve Statement of Faith and Life.
4. Committed to Interserve’s focus on Muslim, Buddhist, and Hindu peoples, its holistic and integrated ministry strategy, its understanding of the Church, and its way of working with others in God’s world.
5. Overseas living or cross-cultural work experience is preferred.
6. Able to comfortably use varying technology to effectively serve and equip Interserve workers.
7. Skilled in verbal and written communication.
8. Able to work effectively and collaboratively with a distributed team across multiple time zones to achieve common goals.
9. Able to build positive relationships with a wide variety of people, including those from diverse Christian traditions and ethnic/national backgrounds.
10. Able to self-start and engage entrepreneurially.
11. Able to multi-task, set priorities, and manage time efficiently. 12. Is flexible.
13. Is detail-oriented.
14. Is a creative thinker and problem solver.
15. Uses discernment in placement recommendations and decisions.
Agreement with the policies and procedures in the Interserve USA Employee Handbook is required.
Interserve USA is an employer-at-will. As such, Interserve USA reserves the right, as the employee does, to terminate the employment relationship at any time with or without reason.
To apply for this job email your details to Jamie@Interserveusa.org